New Here? Let's Get Started!

Hello Community!

For new visitors to the community, you might be wondering where should I get started? This article is for you! We want to help you connect with your peers and quickly find the resources that are most relevant for you.

Community Registration

In order to post, comment, like, or vote on feature requests in the community, you need to quickly register! We recommend registering with same your VMA email address if possible. 

From the home page, click the Sign in button in the upper right and select Sign up.

How to Engage on Community

Here are more suggestions for how to participate in the community.

Your vote matters 

Our Customer Success Team frequently reviews your product feedback on the community, and they pay particular attention to ideas with the most votes.

So, don't be shy about sharing your product feedback, as well as using the vote button on Idea posts.

Help others

If you think you know the answer to another user’s question, or have a related experience or use case, don't be afraid to share it! Your real-world examples help both our product team to understand your challenges, and peers to solve their questions.

Customer Stories

Tell the community how you use Virtual Medical Academy and your wins and learnings about virtual events.

Tips for asking a question 

Here are some tips for getting started and finding the answers quickly:

1. Search before you start a new topic. 

There’s a good chance someone already asked and answered your question. To avoid asking duplicate questions, do a quick search using the search bar. You can find it at the top of every page. 

2. Be detailed when you describe your question/issue

If you’re asking the community a question, don’t forget to include as much information as possible in the original post to give context. That way, others understand exactly what you want to know or share. Adding screenshots can help, too, but do not forget to avoid taking screenshots of your personal info (like email address, phone number, etc).

3. Be patient

Sometimes it might take a day or two until a user reads and responds to your question. Please don’t post the same question in different categories. Duplicate questions will be removed to reduce confusion.