Frequently Asked Questions
For quick answers to common questions, try our FAQ first!
Account Setup
Recordings
Events & Courses
- How to enroll in EVENTS or COURSES?
- How to attend event or course using zoom?
- How to attend course on Adobe Connect?
- How many events and courses can i attend at the same time?
- Are there FREE COURSES or EVENTS?
- Are there accredited COURSES or EVENTS?
Certificates
- When will I receive the certificate?
- Who can obtain the certificate?
- Do I receive the certificate by email?
- Are the certificates free?
- How do I know that the certificate is accredited?
- How can I obtain the certificate?
CME hours
- When will we receive CME hours?
- Who can receive CME hours?
- Do I have to add the CME hours by myself?
- Who will add the CME hours in my account?
- Should my MUMARIS Account Email be the same on your website?
- What is the correct form of Saudi Council Number?
Payments
- What are the available payment methods?
- How can I pay through Bank transfer?
- Should I pay for the certificate?
Membership Subscription
- Do I need to pay to create a new account in VMA?
- How many types of memberships?
- What are the differences between memberships?