Skip to main content
VMA Support Help Center home page
Community Submit a request
Sign in
  1. VMA Support
  2. Frequently Asked Questions

Frequently Asked Questions

For quick answers to common questions, try our FAQ first!

Account Setup

  • How to create an account?
  • How to login to my account?
  • How to reset the password?

Payments

  • What are the available payment methods?
  • How can I pay through Bank transfer?
  • Should I pay for the certificate?

Events & Courses

  • How to enroll in EVENTS or COURSES?
  • How to attend event or course using zoom?
  • How to attend course on Adobe Connect?
  • How many events and courses can i attend at the same time?
  • Are there FREE COURSES or EVENTS?
  • Are there accredited COURSES or EVENTS?
See all 9 articles

CME hours

  • When will we receive CME hours?
  • Who can receive CME hours?
  • Do I have to add the CME hours by myself?
  • Who will add the CME hours in my account?
  • Should my MUMARIS Account Email be the same on your website?
  • What is the correct form of Saudi Council Number?

Certificates

  • When will I receive the certificate?
  • Who can obtain the certificate?
  • Do I receive the certificate by email?
  • Are the certificates free?
  • How do I know that the certificate is accredited?
  • How can I obtain the certificate?

Membership Subscription

  • Do I need to pay to create a new account in VMA?
  • How many types of memberships?
  • What are the differences between memberships?

Recordings

  • Where can I find the recordings?
  • Can I save the content or the recordings?

Contact Information

  • How do I contact customer service?
VMA Support